LEO is an Artificial Intelligence (AI) chatbot designed to assist you with seamless banking. LEO provides an interactive, easy to use and fun banking solution for all UBA customers on social media (Facebook Messenger, Apple Business Chat and WhatsApp).

LEO  is available to everyone – UBA and non-UBA customers alike. Enrollment is easy and simple, simply click on the link, https://m.me/ubachatbanking to chat with Leo on Facebook Messenger or chat with Leo on WhatsApp (+260764241310) or click this link: https://tinyurl.com/y7dyq4hp now to get started.

The services available include:

  • Account Opening
  • Checking of account balances
  • View mini statement
  • Send money
  • Buy airtime
  • Pay bills
  • Savings and spend limit
  • Linking of accounts
  • Linking and funding of prepaid card
  • Customer care and other Banking Services such as request / stop / confirm cheques, block card, log & track complaints, ATM / Branch locator, freeze on account, etc.

There is no maximum number of accounts that can be linked to LEO provided the mobile number on all the accounts are the same

To create PIN, you need the details of your MasterCard debit or VISA prepaid card. You can also set your PIN using the UBA Secure Pass App.

Yes, by default, if a user already has a PIN created on Leo on FB Messenger, the same is acceptable on Leo on WhatsApp and vice-versa. Even when the user changes PIN on any of the platforms, the new PIN will be effective on both platforms.

See below for some security tips to guide users further:
Some Security Tips for Leo on Messenger
– Verified with a blue logo on the profile page.
– Responds instantly within seconds.
– Gives account balance instantly for registered users.
– Sensitive information (account number, PIN etc.) are collected in a secure web view not on chat sessions.
– LEO does not request for full card number, CVV.
– Verified URL is https://m.me/ubachatbanking

 Some Security Tips for Leo on WhatsApp
– Verified with a green logo on the profile page.
– Responds instantly within seconds.
– Profile shows as a Business Account.
– Sensitive information (account number, PIN, etc.) are collected in a secure web view not on chat sessions.
– LEO does not request for full card number, CVV.
– The only registered number for Leo on WhatsApp is

See below for some security tips to guide users further:
Some Security Tips for Leo on Messenger
– Verified with a blue logo on the profile page.
– Responds instantly within seconds.
– Gives account balance instantly for registered users.
– Sensitive information (account number, PIN etc.) are collected in a secure web view not on chat sessions.
– LEO does not request for full card number, CVV.
– Verified URL is https://m.me/ubachatbanking

 Some Security Tips for Leo on WhatsApp
– Verified with a green logo on the profile page.
– Responds instantly within seconds.
– Profile shows as a Business Account.
– Sensitive information (account number, PIN, etc.) are collected in a secure web view not on chat sessions.
– LEO does not request for full card number, CVV.
– The only registered number for Leo on WhatsApp (Ghana) is +233577822822 or click on the link https://tinyurl.com/y7dyq4hp

 the link https://tinyurl.com/y7dyq4hp

/** **/